TERMS &
CONDITIONS.

These Terms and Conditions govern the use of the Puntx.co platform operated by Zinger Bookmaking Pty Ltd (ABN 86 680 307 439, ACN 680 307 439). By registering or using Puntx.co, you agree to be bound by these terms. Puntx.co is licensed by the Northern Territory Racing and Wagering Commission under Licence No. NT-RWC-SB-2017-0677.

In these terms and conditions, the following definitions apply unless context dictates otherwise:

• 1. Account: Means a registered Puntx.co customer account.
• 2. Betting Account: Means the primary wagering account held by a customer.
• 3. Betting Account Wallet: Means the wallet associated with the Betting Account used for sports and racing wagering.
• 4. Showdown Account: Means the separate account a customer opens to access Showdown, a separate wagering experience available through Puntx.co. A Showdown Account is required to use Showdown and is held separately from the Betting Account.
• 5. Showdown Account Wallet: Means the separate wallet associated with the Showdown Account. Funds in the Showdown Account Wallet are held and tracked separately from the Betting Account Wallet.
• 6. Customer: Means any person who has registered an account with Puntx.co.
• 7. Event: Means any sporting event, race or contest on which Puntx.co offers wagering markets.
• 8. Market: Means a specific wagering opportunity offered by Puntx.co on an Event.
• 9. Operator: Means Zinger Bookmaking Pty Ltd (ABN 86 680 307 439).
• 10. Platform: Means the Puntx.co website, mobile site and any associated applications.
• 11. Regulator: Means Northern Territory Racing and Wagering Commission.
• 12. Settlement: Means the process by which Puntx.co determines the outcome of a wager and credits or debits the customer's account accordingly.
• 13. Wager or Bet: Means any amount staked by a customer on an Event or Market offered by Puntx.co.

• 3.1: These Terms constitute a binding agreement between Puntx.co (operated by Zinger Bookmaking Pty Ltd) and the Customer.
• 3.2: Puntx.co reserves the right to amend these Terms at any time. Material changes communicated via email or notification.
• 3.3: Customer's responsibility to review Terms regularly. Continued use constitutes acceptance.
• 3.4: Governed by the laws of the Northern Territory. Disputes are subject to the courts of the Northern Territory.
• 3.5: Invalid provisions do not affect remaining provisions.
• 3.6: Failure to enforce any provision is not a waiver.
• 3.7: These Terms, the Privacy Policy and the Promotional Terms constitute the entire agreement.

• 4.1: To open an account: (a) be at least 18; (b) be Australian resident; (c) not be self-excluded under BetStop; (d) not be a prohibited person.
• 4.2: One account per customer. Duplicates may be closed.
• 4.3: No account sharing. Customers responsible for login security.
• 4.4: Puntx.co may refuse or close accounts at discretion.
• 4.5: Access may be restricted for maintenance or compliance.

• 5.1: Identity verification required under AML/CTF legislation.
• 5.2: Documents required: (a) government photo ID; (b) proof of address; (c) proof of payment method ownership.
• 5.3: Third-party verification services may be used.
• 5.4: Functionality restricted until verification complete.
• 5.5: Additional documentation may be requested.

• 6.1: Approved payment methods only. Debit cards only; credit cards not accepted.
• 6.2: No fees from Puntx.co; third parties may charge.
• 6.3: Min/max amounts apply.
• 6.4: Withdrawals to same payment method where possible.
• 6.5: Processing up to five business days.
• 6.6: Additional verification before withdrawals.
• 6.7: Betting Account Wallet and Showdown Account Wallet funds segregated.

• 7.1: Available only in Australia.
• 7.2: Must not access from prohibited jurisdictions.
• 7.3: Wagers from restricted jurisdictions may be voided.

• 8.1: Zero-tolerance approach.
• 8.2: Wagers may be voided, accounts closed, funds withheld.
• 8.3: Includes: (a) stolen payment methods; (b) identity fraud; (c) collusion; (d) automated software/bots; (e) exploitation of errors; (f) match-fixing.
• 8.4: May report to law enforcement and Northern Territory Racing and Wagering Commission.

• 9.1: Contact via Contact Us page.
• 9.2: Reasonable timeframe resolution.
• 9.3: Escalation to Northern Territory Racing and Wagering Commission.
• 9.4: Puntx.co's settlement decision is final, subject to regulatory intervention.

• 10.1: Rights to: (a) refuse/limit/cancel/void wagers; (b) suspend/terminate accounts; (c) withhold funds; (d) amend odds/markets; (e) correct obvious errors.
• 10.2: Not liable for loss from exercising reserved rights, except as required by law.

• 11.1: Puntx.co may assign rights without customer consent.
• 11.2: Customers may not assign their account.

• 12.1: Committed to safe, responsible wagering.
• 12.2: Tools: (a) Deposit Limits; (b) Take a Break; (c) Self-Exclusion; (d) Reality Checks.
• 12.3: Visit Responsible Gambling page or Gambling Help Online (1800 858 858).
• 12.4: Complies with Northern Territory legislation.
• 12.5: Showdown Account: applicable account controls and responsible gambling settings for a Showdown Account are managed independently of the Betting Account, in accordance with these Terms. A BetStop self-exclusion applies to every account held with Puntx.co, including a Showdown Account.

• 13.1: Collected for wagering services, verification, compliance, communications.
• 13.2: Governed by Privacy Policy.
• 13.3: Consent given by registering.

• 14.1: All content is property of Zinger Bookmaking Pty Ltd or licensors.
• 14.2: No reproduction without written consent.
• 14.3: Puntx.co name and branding are trademarks.

• 15.1: Links to third-party sites; not responsible for their content.
• 15.2: May engage third-party providers.
• 15.3: Inclusion does not imply endorsement.

• 16.1: Not liable for: (a) system failures; (b) connectivity issues; (c) data transmission errors; (d) hardware/software malfunctions.
• 16.2: Reasonable endeavours to restore wagers.
• 16.3: No guarantee of uninterrupted access.

• 17.1: Consumer guarantees not excluded.
• 17.2: Liability limited to re-supply or refund where permitted.

• 18.1: Responsible for: (a) accurate account info; (b) legal compliance; (c) login security; (d) understanding Terms.
• 18.2: Must not use Platform unlawfully.

• 19.1: Customer funds in segregated accounts.
• 19.2: Adequate financial arrangements maintained.
• 19.3: Betting and Showdown wallets tracked separately.

• 20.1: Puntx.co may offer promotions, including markets designated as promotional markets. Every promotion is subject to these Terms and to the Promotional Terms, which form part of these Terms.
• 20.2: All promotions are subject to Northern Territory regulatory requirements and applicable Australian law, including the National Consumer Protection Framework for online wagering as amended from time to time.
• 20.3: Eligibility: promotions are available only to verified customers aged 18 or over who are located in Australia, hold one account in good standing, and are not excluded under clause 20.6. Employees of the Operator and their immediate family are not eligible.
• 20.4: Qualifying requirements and expiry: each promotion states its qualifying bets, minimum odds, stake and market restrictions, and its start and end date. A promotion expires at the stated time and any unused benefit lapses.
• 20.5: Withdrawal conditions: a promotional benefit and any winnings derived from it may be subject to turnover requirements before withdrawal; where they are, the requirement is stated in the promotion. Bonus bets are not redeemable for cash and the stake is not returned with winnings.
• 20.6: Exclusions: customers who have a Take a Break, self-exclusion or BetStop registration in place, who have opted out of direct marketing, or whose account is suspended or under review are excluded from all promotions.
• 20.7: Cancellation: the Operator may modify, suspend or withdraw a promotion, and may void a promotional benefit obtained through error, abuse or breach of these Terms, subject to regulatory requirements.
• 20.8: Responsible gambling: no promotion is offered as an inducement to open an account or to gamble more, and no promotion overrides a deposit limit or any other responsible gambling control on your account.

• 21.1: Holds necessary race field approvals.
• 21.2: Cooperates with integrity bodies.
• 21.3: Customers must not use insider information.

• 22.1: Settled per Settlement Rules on Platform.
• 22.2: Based on official governing body results.
• 22.3: Dead heat rule applies.
• 22.4: May correct settlement errors.

• 23.1: Winnings generally not taxable for recreational punters.
• 23.2: Complies with taxation obligations.
• 23.3: Customers responsible for own tax obligations.

• 24.1: Per Privacy Policy and Privacy Act 1988.
• 24.2: Appropriate security measures.
• 24.3: Access/correction requests to Privacy Officer.
• 24.4: See Privacy Policy.

• 25.1: May vary Terms at any time.
• 25.2: Total liability limited to account balance.
• 25.3: Not liable for indirect/consequential loss.
• 25.4: Does not limit liability that cannot be excluded by law.